Refunds
Generally non-refundable after registration.
Duplicate Payments
Eligible for review and refund.
No Shows
Not eligible for refund.
Support
WhatsApp and Email assistance available.
1. Webinar Fee
The registration fee is charged for access to the selected educational webinar session. Registration is confirmed only after successful payment.
2. Cancellation by Participant
Once a seat is confirmed, the webinar fee is generally non-refundable. Participants may contact support in case of genuine payment or access-related issues.
3. Duplicate Payment
If you are charged more than once for the same registration, the duplicate payment will be reviewed and refunded after verification.
4. Technical Issues from Our Side
If the webinar is cancelled or cannot be conducted due to technical or operational issues from our side, participants may be offered a refund, rescheduled session, or alternate access.
5. No-Show Policy
If a participant does not attend the webinar after successful registration, the registration fee will not be refunded unless specifically communicated otherwise.
6. Refund Timeline
Approved refunds will generally be processed to the original payment method within 7–10 working days, subject to payment gateway and banking timelines.
7. Payment Support
For payment, refund, or webinar access issues, please share your registered name, phone number, email address and payment reference for verification.
Need Help?
Contact the webinar support team for duplicate payments, refund verification or joining-link related queries.